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RETURN POLICY
Last updated October 07, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@gowithvj.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

VJ Consulting, LLC
Attn: Returns
RMA #
312 Guilbeau Rd  
Ste 5B  
Lafayette, LA 70506-6954  
United States  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS    
The following items cannot be returned
 
     ●     All Professional Services   
     ●     All Hosting Services     

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 15% restocking fee will be charged for all returns.          
     ●     Hardware items must be in new condition with all packaging intact   
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(800) 207-6150 
support@gowithvj.com 

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